"Doug did an excellent job in delivering a customized ITSM Overview workshop to provide training for our highly technical teams who had varied levels of exposure to ITSM." - Derek B., organizer of multiple Tedder Consulting-provided ITSM workshops.
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"[ITIL Foundation training from Tedder Consulting] was one of the most fun classes I’ve attended. And, I really feel like I learned so much; not just memorized a bunch of information." - Brooke B., participated in ITIL Foundation
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"I really appreciated Doug's enthusiasm throughout the class. His knowledge is evident, but his enthusiasm maintained a good level of energy during an aggressive pacing. He provided multiple instruction vectors to convey complex concepts and provide a more
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