Blog

Is ESM a key enabler for successful Digital Transformation?

“Digital transformation” is a term that is often abused. Some think of digital transformation as simply moving information and data from an analog format to a digital format. Others think of digital transformation as the implementation of technologies in support

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you can't automate what you don't understand
You Can’t Automate What You Don’t Understand

The case for automating workflows is a strong one. There are plenty of reasons why organizations are looking for the right automation tools, including but not limited to: Frees staff from performing tedious, high-volume, low-value tasks Creates cheaper and faster

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You’re Talking About Value Wrong

“Value” is one of the most overused and misunderstood terms in business today. It is often thrown around in meetings and on company websites but while many organizations talk about value, very few get it right. Why is that? What

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Are You Wasting Last Year’s Success?

2020 was a historic year for CIOs. Before last year, there had never been a point when nearly every CIO had to completely restructure how their organization did business in just a matter of days — or even a few

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Can the CIO Save The Day?

This year has been a banner year for IT. It’s only because of IT that so many organizations could continue operating in the face of the pandemic. IT has done its job on winning over the rest of the organization

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IT Reset: How to Re-Prioritize IT Initiatives During COVID-19

CIOs have had their work cut out for them over the last few months. The sudden shift to remote work has put pressure on IT to create solutions for remote workers using technology that perhaps was older or less capable,

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