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chaotic cio
Are You Inviting Trouble? 7 Signs You’re Attracting Chaos to IT

CIOs are no strangers to chaos. Working in IT means you’ve dealt with your fair share of chaotic moments. Technology has an annoying habit of not working properly - even when everything seems to be set up correctly. IT pros

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service management myths
Don’t Believe These 6 Service Management Myths

I have said before that service management has gotten a bad reputation. But that bad reputation is somewhat deserved because the service management of the past failed a lot of companies. I’ve heard from many IT professionals that they have

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